The patient operations platform that enables fertility clinics to automate coordination, prevent drop-off, and drive sustainable revenue growth. No additional headcount required.
Built for European fertility clinics · GDPR-compliant
94%
retention rate
-74%
admin time
+€540K
revenue/year
23 automated workflows executed
reminders, confirmations, consent forms
5 communications pending review
AI-drafted · one-click approval
⚠️ Retention alert: 1 patient at risk
21 days inactive · €4,500+ revenue at risk
$68.6B
global IVF market by 2034
1.1M+
IVF cycles/year in Europe
1,500+
fertility clinics in Europe
0
purpose-built solutions for them
The problem
Clinical excellence alone doesn't retain patients. The operational layer (communication, coordination, follow-up) remains manual, fragmented, and costly.
Following a negative outcome or unanswered estimate, patients disengage without warning. By the time it's noticed, weeks have passed and €4,500+ in lifetime value is gone.
Coordination staff dedicate 4+ hours daily to repetitive workflows: scheduling calls, sending reminders, chasing documents. High-value clinical time is displaced, and burnout follows.
EMRs manage clinical records. But no system orchestrates the patient experience: the 63+ operational touchpoints that ultimately determine retention and revenue.
The Platform
Filo operates between your EMR and your patients, automating the operational layer that clinics currently manage through fragmented tools like WhatsApp, spreadsheets, and phone calls.
🔬 Starting with fertility (IVF/IUI). Expanding to other specialties.
Appointment reminders, medication protocols, pre-procedure checklists, and follow-ups. All executed automatically with AI-driven personalization.
Continuous monitoring of patient engagement signals. When disengagement patterns emerge, Filo triggers proactive interventions with clinical context and revenue-impact analysis.
A unified patient portal for the entire treatment journey. Real-time timeline, clinical instructions, secure messaging, and digital documents. One channel that replaces all others.
End-to-end digital consent workflows with e-signatures, automated compliance checklists, and GDPR-compliant archiving. Fully paperless.
Auto-generated performance reports, retention analytics, and revenue attribution. Complete operational visibility for clinical leadership, with zero manual effort.
Native connectors for eIVF, MedITEX, GAIA, and other leading systems. Zero data re-entry. Filo adapts to your existing infrastructure.
Product Preview
Three integrated views designed for clinical teams. One platform that connects the entire patient journey.
Dashboard > La mia giornata
Buongiorno, Anna
23
Azioni auto
5
Da approvare
94
Pazienti attive
1
Alert drop-off
Completate automaticamente
AUTOReminder appuntamento Sara L.
✓ 08:15Pick-up ovociti domani 8:00
Conferma raccolta Giulia B.
✓ 08:20Ecografia confermata
Promemoria farmaci Martina D.
✓ 08:30Gonal-F 225 UI ore 21:00
Checklist documenti Elena R.
✓ 09:00Tutti i consensi firmati
In attesa di approvazione
AI-ASSISTEDCallback βhCG positivo
ApprovaGiulia B. — Proporre eco 6a settimana
Preventivo follow-up
ApprovaFrancesca T. — Reminder preventivo 2° ciclo
⚠️ Alert drop-off
UrgenteValentina S. — 21 giorni senza contatto — €4.500+
How it works
Executed autonomously by Filo. Your clinical staff is freed entirely from these operational tasks.
Filo assembles the patient context, drafts the communication, and presents recommended actions. Your team reviews and approves.
Delivering positive results, supporting patients through setbacks. These interactions remain with your clinical team, with significantly more capacity to do them exceptionally.
The Impact
€540K+
revenue recovered annually
from at-risk patients retained
+60%
increased patient capacity
per coordinator, without burnout
-74%
reduction in administrative time
from 4h to 1h daily
94%
patient retention
vs ~80% industry average
Pricing & ROI
Adjust the parameters below to see the projected impact of Filo on your clinic's operations and revenue.
Revenue recovered from retained patients
€324,000
~6 patients/month retained
Coordination hours saved / year
1,560 h
~3h/day per coordinator
Staff efficiency gain
2 → 1
Same patient load, fewer coordinators needed
€30,000/year saved in staffing costs
Estimated ROI
12x
Every clinic is different. Filo plans are tailored to your size, patient volume, and operational needs.
A monthly SaaS subscription based on your clinic's size and the modules you activate. Includes onboarding, support, and all platform updates.
A variable fee tied to measurable outcomes: patients retained, revenue recovered, operational efficiency gains. You pay more only when Filo delivers more.
Plans are structured during a consultative onboarding process. We analyze your clinic's volume, workflows, and goals to build the right configuration.
Request Your Custom Plan"Our clinical outcomes are among the best in the region. But we're losing patients between cycles, not to competitors, but to our own operational gaps. A system that solves this would transform our practice."
— Medical Director, Private Fertility Clinic
Schedule a complimentary 30-minute consultation. We'll demonstrate how Filo integrates with your clinic's specific workflows.
No commitment required · Live in under 2 weeks · Measurable ROI from month one